When you register and play at 8jilli, you share personal information with us. That's not something we take lightly. This Privacy Policy is here to be straight with you about exactly what data we collect, what we do with it, who we might share it with, and — importantly — what you can do if you want to access, correct, or delete your information.
As a platform built specifically for Filipino players, 8jilli is committed to handling your personal data in accordance with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We've also aligned our practices with international standards because many of the tools and partners we use operate globally.
In Plain Terms
We collect the minimum data needed to run the platform, process payments, and keep your account secure. We don't sell your personal information to third parties. We use it to give you a better, safer experience at 8jilli — nothing else.
SSL Encrypted
All data moving between your device and 8jilli is protected with 256-bit SSL encryption. Your account details and financial information are never transmitted in plain text.
Data Not Sold
8jilli does not sell, rent, or trade your personal data to advertisers or third-party marketers. Your information stays within the 8jilli ecosystem unless required by law.
Philippines Data Privacy Act
Our data practices align with Republic Act No. 10173 (Data Privacy Act of 2012), the primary data protection law for Filipino citizens and residents.
Who We Are
8jilli operates the online gaming platform available at https://8jilli.best. In the context of this Privacy Policy, "8jilli," "we," "us," and "our" refer to the operator of the 8jilli platform, which is the data controller responsible for your personal information.
As data controller, 8jilli determines the purposes and means by which your personal data is processed. If you have any privacy-related questions or concerns, you can contact us directly at support@8jilli.best. We aim to respond to all privacy enquiries within five business days.
8jilli serves Filipino players from Boracay to BGC — and protects their data wherever they play
Data We Collect
8jilli collects different types of personal information depending on how you interact with the platform. Here's a breakdown of the categories:
Registration and Account Data- Full legal name
- Date of birth (to verify you are 18 or older)
- Email address
- Mobile phone number
- Username and encrypted password
- Residential address (may be requested for verification)
- Government-issued ID (PhilSys, passport, driver's licence, SSS/UMID card)
- Selfie or photo verification image (used solely for identity matching)
- Proof of address documents where required
- Deposit and withdrawal transaction records
- E-wallet identifiers (GCash, Maya, Coins.ph numbers) used for transactions
- Bank account details where bank transfer methods are used
- Card type (Visa/Mastercard) — note: 8jilli does not store full card numbers
- Betting history, game sessions, and wager amounts
- Win/loss records per session and over time
- Game preferences and frequently played titles
- Bonus and promotion usage
- IP address and approximate geolocation at login
- Device type, operating system, and browser
- Session timestamps and login history
- Cookie identifiers (see the Cookies section for details)
- Support chat and email correspondence with 8jilli
- Survey or feedback responses if provided voluntarily
Sensitive data: 8jilli does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data. If you voluntarily disclose such information during support interactions, it will be handled with the highest level of confidentiality.
How We Collect Your Data
8jilli collects your data through the following channels:
- Directly from you: When you fill in the registration form, submit verification documents, make a deposit or withdrawal, or contact our support team.
- Automatically during use: When you log in, browse game categories, place bets, or navigate the platform, technical data is automatically recorded by our servers.
- From payment processors: When you transact via GCash, Maya, or bank transfer, the relevant processor shares transaction confirmation data with 8jilli to credit or debit your account.
- From identity verification partners: If you're asked to complete enhanced verification, our KYC (Know Your Customer) service provider will share the result of that check with 8jilli.
- Via cookies and tracking technologies: Cookies placed on your device when you visit 8jilli collect browsing behaviour data. You can manage cookie preferences through your browser settings.
8jilli collects only what it needs — so your gaming experience stays smooth and your data stays safe
Why We Use Your Data
8jilli uses your personal information for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Creating and managing your account | Name, email, mobile, password | Contract |
| Age and identity verification | ID documents, date of birth | Legal obligation |
| Processing deposits and withdrawals | Payment details, transaction records | Contract |
| Fraud prevention and security monitoring | IP address, login history, betting patterns | Legitimate interest |
| Providing customer support | Contact info, account history, chat logs | Contract |
| Responsible gaming monitoring | Betting history, deposit amounts, session data | Legal obligation |
| Personalising your experience | Game preferences, betting history | Consent |
| Sending promotional communications | Email, mobile number | Consent (opt-in) |
| Platform analytics and improvement | Aggregated behavioural data | Legitimate interest |
8jilli will never use your personal data for purposes that are incompatible with those listed above without first notifying you and, where required, obtaining your consent.
Legal Basis for Processing
Under the Philippine Data Privacy Act and applicable data protection principles, 8jilli processes your personal data on one or more of the following lawful bases:
- Contract: Processing is necessary to perform the agreement between you and 8jilli — for example, running your account and processing transactions.
- Legal obligation: We are required to process certain data to comply with laws and regulations, including anti-money laundering requirements, age verification obligations, and regulatory reporting duties.
- Legitimate interest: We process some data because it is in our legitimate business interest to do so — for example, monitoring for fraud, improving platform security, and analysing aggregate usage patterns. We balance these interests against your privacy rights and only process data where that balance is appropriate.
- Consent: For optional data uses — such as marketing emails and personalised recommendations — we rely on your explicit consent. You can withdraw consent at any time by contacting support or updating your account preferences.
No Data Sold to Advertisers
8jilli never sells your personal data to advertising networks, data brokers, or third-party marketers. If we ever change this, we'll notify you and ask for your explicit consent first.
You Control Your Marketing Preferences
Promotional emails and SMS from 8jilli are opt-in only. You can unsubscribe from marketing communications at any time from your account settings or by contacting support.
Secure Payment Partners Only
When you deposit or withdraw, 8jilli works only with established Philippine payment processors (GCash, Maya, InstaPay, etc.) that operate under their own strict data security standards.
International Standards Followed
Beyond RA 10173, 8jilli aligns with internationally recognised privacy frameworks to ensure your data is treated consistently regardless of where our technology partners operate.
Who We Share Your Data With
8jilli does not sell your personal data. We may share it with the following categories of third parties, strictly on a need-to-know basis:
- Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and card processors receive the minimum data needed to process your transactions.
- KYC and identity verification providers: When enhanced identity checks are required, we work with licensed verification services that process your documents securely.
- Technology and infrastructure providers: Cloud hosting, content delivery, and software vendors that support the 8jilli platform. These providers are contractually bound to protect your data and use it only as instructed by 8jilli.
- Customer support tools: Live chat and ticketing software used to manage player enquiries. These tools are operated by reputable providers under data processing agreements.
- Regulatory and law enforcement authorities: 8jilli may be legally required to disclose personal data to government agencies, courts, or law enforcement in connection with anti-money laundering investigations, compliance audits, or court orders. We will always verify the legal basis for such requests before complying.
- Business successors: In the event of a merger, acquisition, or sale of the platform, your data may be transferred to the acquiring entity. You will be notified in advance of any such transfer.
Data Processing Agreements
All third parties that process your data on behalf of 8jilli are bound by written data processing agreements that require them to maintain appropriate security standards and limit their use of your data to the specified purpose only.
Cookies and Tracking Technologies
8jilli uses cookies — small text files stored on your device — and similar tracking technologies to make the platform work properly and to understand how players use it.
The cookies we use fall into the following categories:
- Essential cookies: Required for core platform functions such as keeping you logged in during a session, maintaining your bet slip, and processing transactions. These cannot be disabled without breaking platform functionality.
- Analytics cookies: Used to track aggregate usage patterns — page visits, session durations, and feature usage — so that 8jilli can improve the platform. This data is aggregated and does not identify individual players.
- Preference cookies: Remember your settings such as language preference, display options, and previously viewed game categories.
- Marketing cookies: Used only where you have given consent to receive personalised promotions. These track your browsing behaviour on 8jilli to identify relevant offers. You can opt out at any time.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect how the 8jilli platform functions for you. For a full list of cookies currently in use, please contact our support team.
From Tagaytay to Taguig — 8jilli keeps your data private wherever you're playing in the Philippines
Data Retention
8jilli retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention principles apply:
- Active account data: Retained for the duration your account is active on 8jilli, plus a defined period after account closure to meet regulatory obligations.
- Transaction records: Financial transaction records are retained for a minimum of five years from the date of the transaction, in accordance with anti-money laundering record-keeping requirements.
- Identity verification documents: Retained for at least five years after your account is closed, or longer if required by applicable law.
- Support communications: Chat logs and email correspondence are retained for up to two years from the date of the interaction, or longer if they relate to an ongoing dispute.
- Marketing data: Where you have opted in to marketing communications, your data is retained for this purpose until you withdraw consent.
When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with your identity.
Your Rights Over Your Data
As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by 8jilli. To exercise any of these rights, contact us at support@8jilli.best with the subject line "Data Rights Request."
| Your Right | What It Means | How to Exercise |
|---|---|---|
| Right to Access | Request a copy of the personal data 8jilli holds about you | Email support |
| Right to Rectification | Ask us to correct inaccurate or incomplete personal data | Account settings or email |
| Right to Erasure | Request deletion of your data where no legal basis for retention exists | Email support |
| Right to Object | Object to processing based on legitimate interest or for direct marketing | Account settings or email |
| Right to Portability | Receive your data in a structured, machine-readable format | Email support |
| Right to Withdraw Consent | Withdraw consent for optional processing (e.g., marketing) at any time | Account settings or email |
| Right to Complain | Lodge a complaint with the National Privacy Commission (NPC) | Via NPC directly |
We will respond to data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, and we will notify you if an extension is needed. Requests will be processed at no charge unless they are manifestly unfounded or excessive.
Verification Required
To protect your data, 8jilli will verify your identity before processing any data rights request. We may ask for a confirmation from your registered email address or additional verification depending on the sensitivity of the request.
Data Security
Protecting your personal data against unauthorised access, loss, or misuse is a core operational priority at 8jilli. We maintain the following technical and organisational security measures:
- 256-bit SSL/TLS encryption for all data in transit between your device and 8jilli's servers
- Encryption at rest for sensitive data stored in our databases, including payment details and identity documents
- Access controls — only authorised 8jilli personnel with a specific business need can access personal data, and all access is logged
- Regular security assessments including vulnerability scanning and penetration testing of the platform
- Incident response procedures — in the unlikely event of a data breach, 8jilli has documented procedures to contain, investigate, and notify affected players and relevant authorities as required by law
- Staff training on data handling, privacy principles, and security best practices
While 8jilli takes all reasonable precautions to protect your data, no internet-based system can be guaranteed completely secure. You also have a role to play — please keep your 8jilli login credentials secure and contact us immediately if you suspect your account has been compromised.
Children's Privacy
8jilli is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes date of birth verification, and we may request government-issued ID to confirm a player's age before their account is activated or before withdrawals are processed.
If we become aware that a person under 18 has registered an account and provided personal data, that account will be closed immediately, any data collected will be deleted, and any associated funds will be returned via the original payment method. If you believe a minor has registered on 8jilli, please contact us at support@8jilli.best immediately.
Parents and guardians: If you are concerned about a minor accessing online gaming platforms, we recommend using parental control software to restrict access to gaming and gambling websites.
Changes to This Privacy Policy
8jilli may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make material changes, we will notify registered players by email and/or via an in-platform notification before the changes take effect.
The most recent revision date is always displayed at the top of this page. We encourage you to check back periodically, particularly if you have questions about how your data is handled. Continued use of 8jilli after a policy update constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests relating to your personal data and how 8jilli handles it, please reach out to us:
- Email: support@8jilli.best — subject line: "Privacy Enquiry"
- Live Chat: Available 24/7 from the 8jilli platform
- Data rights requests: Email with subject "Data Rights Request" — please include your registered email address for identity verification
For complaints that 8jilli has not resolved to your satisfaction, you may contact the National Privacy Commission of the Philippines (NPC) — the independent authority responsible for enforcing the Data Privacy Act of 2012.
You can also find more information about your account, deposits, and withdrawals in our FAQ or review our Terms and Conditions.